693 Reviews Found
Confirmed Sales Customer
Very honest and informative on all aspects of trade in and sale
Fernando M.
EL PASO

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Confirmed Sales Customer
Dealer Aaron was a big help and very courteous. I will definitely buy from Shamaley again.
Alexis M.
EL PASO

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Confirmed Service Customer
I have had the worst customer service experience with Shamalley GMC. Staff does not call back, staff does not follow through with promises. Staff does not return calls. I have to be on them, checking in, making sure they do their job. I am considering taking my truck to be serviced to Chevrolet. Mission Chevrolet to be specific. We have built a good relationship with them since 2003, they know us by name. I regret that they did not have a Chevry Truck with a 6.2 engine at the time we needed it. I love GM Motors always be loyal to GM, but Shamalley GMC lacks in customer service after they sell the vehicle. I am sorry, but you must be awere of this.
Virginia M.
EL PASO

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Confirmed Service Customer
Help was prompt and accurate. My vehicle was delivered when promised! Great service as always!
Eric P.
EL PASO

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Confirmed Service Customer
Had an appointment at first the person we had to wait an hour but talk to manager and they took our truck at time we had appointment everything turned out ok. Don’t make appointments if u guys aren’t going to honor them
Jesus M.
EL PASO

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Confirmed Service Customer
Octavio Realzola was very professional and courtesy, he provide all information regarding what they do to my car, and it was a pleasure to have him as a service client manager
Luz O.
EL PASO

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Confirmed Service Customer
They explain very well what's going on with your vehicle
Roberto H.
SUNLAND PARK

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Confirmed Sales Customer
Our Sales guy was awesome, answered questions quickly.
Adrian L.
EL PASO

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Confirmed Sales Customer
Our salesman Oscar, was most helpful and knowledgeable. Your dealership was able to work out a good deal with us. This is the second time we have gone out of our way to deal with Shamaley. The other dealership closer to home was unable to work with us. We will definitely go back in the future if we need to buy another vehicle, hopefully Oscar will still be there. We enjoyed the lunch as well. Nice touch!
Jesus F.
EL PASO

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Confirmed Sales Customer
Danny Mata was great. He knows his stuff, has a great deal of patience and compassion. I walked in after recently having surgery to my knee and he did everything possible to help me stay comfortable. He even help me clear out my truck I traded. He's a little serious and should probably smile more but nonetheless, he helped me out tremendously. Thanks!!
David P.
EL PASO

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Confirmed Service Customer
Great service, did not wait long for my trucks oil change.
Amador Q.
SUNLAND PARK

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Confirmed Service Customer
Very professional, courteous. Explianed everything very well. Did not take long for me service. Awesome
Juan R.
EL PASO

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Confirmed Service Customer
The service was quick and excellent. The only issue was the car wasn’t washed properly at the end of the service. It was a rush job and it looked still dirty
Maribel M.
EL PASO
