The wait for an oil change and tire rotation was excessive. I noted my truck parked in the lot for approximately 50 minutes without it being touched my the technicians. In addition, truck has a problem retracting the running boards. I was told by the GMC rep that the part was ordered and I would hear back from him in one to two days. It is now two weeks and I have yet to hear from the dealer. I called the service manager, rep and general manager and have yet to hear back from them. Terrible customer service!!!!!
The only thing that I don't like.. is you guy's tell me to "submit an appointment". When I show up. My appointment isn't even honored nor do they want my "appointment conformation number"?? So what is the point of setting one up?? Other than that. You guy's are OK